Walkins for BBM,BBA,B.com Graduates In SunGard Solutions (India) Private Ltd.

1.Name of the Company : SunGard Solutions (India) Private Ltd.

2.Location :- Pune

3.Desired Profile : Please refer to the Job description Below.

4.Experience : 0 - 1 Years

5.Industry Type : BPO / Call Centre / ITES

6.Job Role : Associate/Senior Associate -(NonTechnical)

7.Functional Area  : ITES, BPO, KPO, LPO, Customer Service, Operations

8.Education : 
a.UG - B.Com - Commerce

b.PG - Post Graduation Not Required

9.Compensation  : As per Market Standards

10.Job Description :-

Candidate need to appear on Sat or Sunday (13-July / 14 -July-13) @ 10am sharp.

a.We are looking for resources @ SunGard, Aundh office Pune for the Product Support "BPO process".

b.The process deals with managing customer data/ records related to their retirement contributions. The client may offer a defined contribution or a defined benefit plan/s (or both) to their plan participants / Clients.

c.A plan participant (denoted as a customer) may contact SunGard through their plan sponsor (denoted as our client) for various requests/ changes on the records and this team need to work on such requests.

d.The nature of requests could range from simple amendments to participant records (such as change in address, change in beneficiary, etc.) to more complex queries such as stock and cash reconciliation or calculation of dividends, etc.

e.Contacts with Clients/ Participants can happen through email/ calls, etc. and the team also works very closely with the US team on all aspects of the processing/ query resolution.

f.This a BPO support process hence rotational shifts required. Candidate need to be flexible to work in shifts.

g.Education BBA / BBM / B Com / any commerce background (No MBA's required)

***Need 2012 / 2013 fresher candidates, who can join within 1 weeks time.***



11.Contact :

SunGard Solutions (India) Pvt Ltd
Westend Centre One Upper Ground floor to 7th Flr,
Survey No.169/1,Sector II,Aundh
PUNE,Maharashtra,India 411007
Website https://www.sungard.com