Walkin Drive by HCL at Ghaziabad for CS/IT/EEE/ECE/E&I Freshers 2013 Pass Outs

Walkin Drive by HCL at Ghaziabad for CS/IT/EEE/ECE/E&I Freshers 2013 Pass Outs.

NAME OF THE COMPANY : HCL Technologies Limited 

COMPANY PROFILE: 

HCL is a $5.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 71,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms.

INDUSTRY CATEGORY: IT-Hardware & Networking

JOB ROLE: Fresher

JOB LOCATION: Noida

EDUCATIONAL QUALIFICATION: 

• B.Tech (CS/IT/EEE/ECE/E&I)
•  BCA / B.Sc. - (CS / IT / Mathematics / Statistics)
• 60% throughout in academics, No current backlogs
• 2013 pass out only

SALARY OFFERED: BEST IN INDUSTRY


JOB DESCRIPTION: 

• Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT Infrastructure components for customers end users
• Identify, evaluate and prioritize customer problems and escalations

• Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps.

SKILLS REQUIRED: 

SOFT SKILLS :-

• Excellent communication and conversation skills (Verbal and Written)
• Good documentation skills
• Good working knowledge of MS OFFICE
• Should have good customer handling skills
• Able to handle unforeseen situations

TECHNICAL SKILLS :-

• Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone
• Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must
• Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared
• Ability to learn new information quickly and the willingness to do so at all times
• Ability to work flexible hours from time to time to cover for other staff
• Should have understanding of IT Environment and ready to learn new processes and technologies
• Customer Focus
• Teamwork
• Technical Expertise

HIRING PROCESS :

• Grammar Test
• Group Discussion..
• Technical Round
• HR Round

MODE OF APPLICATION: WALK-IN

WALKIN DETAILS : 

• Date : 2nd September 2013, Monday.
• Time : 9 AM - 12 Noon Registration 

• Walk-in Venue :  

KRISHNA ENGINEERING COLLEGE
95, Loni Road, Between Mohan Nagar & Hindan Airforce station
Ghaziabad-201007 (U.P.)
Tel. : 0120-2899731, 2899732, Extn-137