1.Name of the Company : HCL Infosystems Ltd
2.Job type : Full Time
3.Salary:Not Disclosed by Recruiter
4.Industry: IT-Hardware & Networking
5.Functional Area : IT Hardware, Technical Support, Telecom Engineering
6.Role Category:Technical Support
7.Job Role: Customer Support Engineer/Technician.
8.Education : B.tec/BE
9.Job Description :
a.PC Software installation & Troubleshooting Support
b.Desktop Antivirus installation, Updating.
c.Email Client installation & support.(MS - outlook)
d.Desktop Problem Diagnosis & resolution with the help of AMC /Hardware/Software vendors.
e.Accept the act on the support calls / trouble tickets assigned.
f.Regular checking of the tickets bin to check the assigned tickets if any.
g.Completing all the support call activities assigned within given TAT.
h.Co-ordination with Vendor for all desktop,laptop and hardware related issues.
10.Walk-in Details :
Interview Date : 10.08.13
Interview Time : 10am - 2pm
Recruiter Name:Mr. Dolarose J
Telephone:022-40510421
11.Contact :
Interview Venue :
HCL Infosystems Ltd.
HCL Tower,3rd Floor,
360 Military Road,Marol Maroshi Naka,
Andheri East,Mumbai-400059
